Agent

At St Thomas College we welcome students and agents of all nationalities. If you would like to become STC representative, please fill out the “Agent Representative Form” and email it to admission@stthomas.nsw.edu.au A representative from St Thomas College will contact you to confirm your application and then process the Agents contract agreement.

When you become a registered agent, you will receive a letter authorizing you to act as St Thomas College’s representative and an agent certificate.

FAQ’S FOR AGENTS

This section will hopefully answer some of your questions. If you still need more information, please contact the appropriate department.

1. If I wish to find out if my student has paid their next installment who do I contact?

Contact Accounts Receivables at accounts@stthomas.nsw.edu.au
State the following information:

• Student’s Name
• Which college enrolled
• What they are study (Course Name)

We will reply back to you in a few days.

2. If I wish to advertise in newspapers with your logos do I need approval?

Yes, we must see copy of your advertisement. Email it to admission@stthomas.nsw.edu.au

3. If I wish to do radio, TV, billboard advertising in my country can I call for support?

Yes of course, as long as there is a commitment from the agent to deliver the required students.

4. As an agent what do I need to explain to students?

You need to make sure that:

• The students read and understand the student handbook and pre-enrollment information.
• The students understand the enrollment process, sign the application form and acknowledge the enrollment agreement.
• You explain course requirements, course outcomes, course description, course outline, course prerequisites, including minimum English proficiency for VET enrollments
• Students understand their payment schedule of fees & pay on the due dates
• You clearly explain when the course starts, what time students need to attend orientation, and the College’s deferral policy.
• You clearly explain visa conditions and the student’s obligations.

5. If I run out all brochures and need some more what do I do?

Email admission@stthomas.nsw.edu.au requesting brochures. Please remember to give your full postal address details.

6. If I wish to become a registered agent what shall I do?

Download “Agent Representative Form”, fill it in, scan it and email it to admission@stthomas.nsw.edu.au

7. How long after I have signed the agreement will I get my copy of the agreement, certificate of authority and brochures to promote?

About 2 weeks

8. If I wish to arrange a student seminar in my office can I call for support, brochures etc.?

Yes, please contact your designated marketing manager or email admission@stthomas.nsw.edu.au

9. If I wish to print your brochures in my country using your artwork what shall I do?

Email admission@stthomas.nsw.edu.au

to request the artwork and other relevant details.

10. If I would like to place a large standup banner in my office of your company will you provide one or shall I print it?

Email admission@stthomas.nsw.edu.au to request the banner.